PROTECT YOURSELF FROM IDENTITY THEFT

Identity theft is on the rise across the United States. It is increasingly important that you take steps to reduce the risk of becoming an identity theft victim.

There are a number of useful online resources for consumers. One great one is www.ftc.gov/idtheft, a one-stop national reference tool providing detailed information to help you deter, detect, and defend against identity theft. It will also help you address questions like:

  • What are the steps I should take if I'm a victim of identity theft?
  • What is a fraud alert?
  • What is a credit freeze?
  • What is an identity theft report? What do I do if the police only take reports about identity theft over the Internet or telephone?
  • What do I do if the local police won't take a report?
  • How do I prove that I'm an identity theft victim?
  • Should I apply for a new Social Security number?

To speak to a professional identity theft counselor call 1-877-FTC-HELP (382-4357).

At Alta Alliance Bank your privacy is important - we will never ask for a customer's account number, PIN or Online Banking password over the phone or e-mail. Annually, we provide customers a copy of our privacy policy so you can feel confident we do not release your information to third party vendors.

If you suspect you have been affected by Internet fraud or identity theft related to Alta Alliance Bank card purchases, contact:

  • Partners First Customer Service Center at 1-866-450-1402 for Concierge Cards
  • E Credit Card Customer Service 1-866-379-3622 for Classic and Platinum Cards

If you believe you have been a victim of Internet fraud or identity theft regarding your debit card or bank accounts, contact your local Alta Alliance Bank office.